Data-Driven Percentile Optimization for Multi-Class Queueing Systems with Model Ambiguity: Theory and Application

Publication information:

Bren, A., and S. Saghafian. 2019. “Data-Driven Percentile Optimization for Multi-Class Queueing Systems With Model Ambiguity: Theory and Application”. INFORMS Journal on Optimization 1 (4): 267-87.