Service
Editorial Service
- Book review for Wiley Publication (Healthcare Operations Research), CRC Press (Operations Research Series), and Cambridge University Press (Artificial Intelligence)
- Editorial Board of Management Science, Operations Research, Production and Operations Management, Service Science, IISE Transactions
- Associate Editor: Management Science, Operations Research, Service Science, Naval Research Logistics (Special Issue on Health Care Operations Management), IISE Transactions
- Senior Editor: Production and Operations Management
- Previous referee experience: Operations Research, Management Science, Manufacturing and Service Operations Management, Health Care Management Science, Mathematical Reviews (American Mathematical Society), Operations Research Letters, Production and Operations Management, Naval Research Logistics, IIE Transactions, Operations Research for Health Care, IEEE Transactions on Automation Science and Engineerg, IEEE Transactions on Evolutionary Computation
Professional Service
- Invited Scientific Panels and Committees
- Invited Reviewer for Swiss National Science Foundation (2025)
- Columbia University AI in Healthcare Panel, “Lab to Cloud: The Digital Transformation of Healthcare.” Organized by World Salon (2025)
- Academy of Management Professional Development Workshop Panel on the Applications of AI/Big Data/Machine Learning in Healthcare (2023)
- State University of New York Panel on “Bridging Bytes and Business - AI's Impact on New York” (2023)
- INFORMS Annual Meeting Program Leaderships Panel on “Collaborating with AI for Research” (2023)
- INFORMS Annual Meeting Program Panel on “Healthcare Data, So Much Data, So Many Questions to Answer!” (2023)
- National Science Foundation Invited Panel on Digital Healthcare (SBIR/STTR: Healthcare Workflow and Delivery) (2022)
- INFORMS MSOM Young Scholar Prize Selection Committee (2022)
- Invited Reviewer for Research Grants Council of Hong Kong (2020)
- Industry Studies Association (2020), Professional Development Workshop for Earlier Career Scholars
- Invited Reviewer for Swiss National Science Foundation (2019)
- INFORMS Public Sector Operations Research Best Paper Award Committee (2018- present)
- INFORMS Pierskalla Award Committee for the Best Paper in Healthcare
- INFORMS Healthcare Applications Society Best Student Paper Award Review Panel (2015-present)
- INFORMS MSOM Best Student Paper Award Judge (2013-Present)
- POMS College of Healthcare Operations Management Best Paper Competition Judge (2022, 2021, 2018 & 2016)
- INFORMS MSOMHealthcare Special Interest Group (SIG) Review Panel (2015-present)
- INFORMS MSOM Service Management Special Interest Group (SIG) Review Panel (2015-present)
- Health Systems Engineering Alliance Representative (2014- 2018)
- International Conference on Health Care Systems Engineering Review Panel (2013)
- Invited National Institute of Health (NIH) Advisory Panels and Working Groups
- National Institute of Health (NIH) and National Institute of Nursing Research (NINR) Advisory Working Group on Artificial Intelligence
- National Institute of Health (NIH) K01 Advisory Panel: Machine Learning for Emergency Department Psychiatry, Applicant: Christopher Kennedy, Center for Precision Psychiatry at MGH / HMS
- National Institute of Health (NIH) K01 Advisory Panel: Machine Learning to Reduce Adverse Events and Patient Outcomes Among Hospitalized Children, Applicant Mariam Atkinson, Department of Health Policy & Management, Harvard Chan School
- Conference Leadership and Service
- INFORMS 2025 Annual Meeting Co-Chair of Community/Sponsored Sessions
- MSOM Cluster Co-Chair of INFORMS 2021 Healthcare Conference
- Co-Chair of INFORMS MSOM 2017 Healthcare Special Interest Group (SIG) Conference
- Co-Chair of 2011 INFORMS Pierskalla Award Committee for the Best Paper in Healthcare (awarded by INFORMS Healthcare Applications Society) [Committee: Stefanos Zenios, Retsef Levi, Linda Green, and Sergei Savin]
- School and University Service
- Harvard Kennedy School Faculty Research Seminar Organizer (2022)
- Harvard HKS Ph.D. Admission Committee (2015-present)
- Harvard HKS Faculty Search Committee for Quantitative Methods (2017-2018)
- Harvard Ph.D. Program in Health Policy (Faculty Affiliate) (2016-present)
- Harvard Ph.D. Program in Health Policy (Standing Committee) (2017-present)
- Harvard Standing Committee on Higher Degrees in Public Policy (2018-present)
- Harvard Ariadne Labs (Associate Faculty Member) (2018-present)
- Harvard Center for Health Decision Science (Faculty Affiliate) (2018-present)
- Harvard Mossavar-Rahmani Center for Business and Government (Faculty Affiliate) (2021-presnet)
- Harvard Data Science Initiative (Faculty Affiliate) (2021-presnet)
- Belfer Center for Science and International Affairs, Middle East Initiative (Faculty Affiliate) (2021-presnet)